Saurer Group which is one of the leading textile machinery manufacturers of the world, started to give service for its customers with a new structuring named Saurer Textile Inc. for giving better service at sales and spare parts field by leaving from the Erler Machinery and Agency in the early beginning of 2015 which it carried out the factorship of Turkey for a long years. Accordingly, Saurer which has adopted to be always closer to its customers, the opening of Kahramanmaras Office was done with a ceremony.
Turkey is at first three
CEO of Saurer Schlafhorst, Dr. Martin Folini who talked at the opening ceremony where executives of many firms participated which use Saurer Schlafhorst and Saurer Zinser machines with the yarn manufacturers in nearby cities such as Gaziantep, Sanlıurfa, Adana and Osmaniye as well as Kahramanmaras said “Rapidly changing and developing Turkish marketplace is very important for us” and he also said that they completed their own structuring in Turkey. Folini who explained they would be closer to their customers and speed up their services, stated that Turkey was the third biggest marketplace in the world for them after China and India.
“We will respond the customer needs the fastest way possible”
The General Manager of Saurer Textile Inc., Burak Kızıltan said they started to give service in the Office with a team including 60 staff within a 2.400 square meter closed area in Kahramanmaras and stated that they would respond any demand and needs of the customers related to sales, after sales, technical support, spare parts and training issues the fastest way possible. Besides Kızıltan who added his words that the customers could carry out any kind of product tests on Autocoro 8 Open-End machine which was placed at the technology center within the Office, said with this way they targeted to save time at the service by increasing speed and service capacity.
