Leading brand of garment retail world that reaches more than 20 million consumers with more than 500 stores in 32 countries, Kiabi started to use webMethods API Management Platform of Software AG in order to enrich the shopping experience offered to the clients throughout the world and improve multi-channel international sales operations.
API ecosystem of Kiabi which has improved the customer experience gradually triggers the innovation for all stakeholders inside and outside the company and offers much more than the online platform previously used by the company. Having recently added the new API installation options for the built-in cloud and hybrid systems, webMethods also shortens the time to market of Kiabi products as one of the main components of Software AG’s Digital Transformation Platform. Regulating the applications by composing API building blocks, Kiabi can scale its infrastructure and existence in the online environments in a manner to meet the fast changing needs of its clients and the fashion world and make them flexible.
Competition Advantage in the Multi-Channel Retailing Age
Oliver Guy, Retail Sector Director of Software AG, who made an assessment on the basis of Kiabi that is forging ahead in order to be a digital enterprise said that, “Kiabi invested in the future as a farsighted step. Now retailers are aware of the fact that they should share more than what they know with their customers, employees and business partners in the multi-channel competition arena. While doing this, they know that the brand should advance in a consistent manner and should be always accessible. Thus, the fact that APIs can be easily managed both in the cloud and in the built-in systems within the company has been gaining more and more importance for the brands every day.”
Assessing the other components of Software AG Digital Transformation Platform together with API Management Platform, Kiabi is using Terracotta Memory Data Management Platform in order to increase the performance of the web site, webMethods Integration Platform for uninterrupted system connection and ARIS Platform for process modelling based on cooperation that can support ever-evolving multi-channel strategy.
